Booking Conditions

Validity:

Brochure is valid 1 January 2020 to 31 December 2020, unless dates under individual land components state otherwise.

How to Book:

Contact your Travel Agent or Greece and Mediterranean Travel Centre Pty Ltd to make your reservations.

Invoices:

Confirmed bookings will be issued with an invoice upon confirmation detailing all services booked. It is your responsibility to ensure all details are correct. The right is reserved to correct any errors in rates quoted or calculated for any service notwithstanding that the invoice may have been paid in full.

Deposits:

A deposit of $300 per person is required for bookings up to $3000.00. Bookings over $3000 per person will require a 10% deposit rounded to the nearest hundred. All deposits must be received within 10 days of confirmation of booking and invoice issue. Some products may require higher deposit in excess of the above. This will be advised at the time your reservation is confirmed. Your payment of deposit signifies acceptance of all the booking conditions outlined on this page.

Amendments:

We recommend you plan your arrangements carefully to avoid changes to your itinerary once booked. One amendment will be made free of charge. All changes and alterations to bookings after the first one will incur a fee of A$50. If any amendment occurs after documents have been issued the A$60 re-issue fee will apply. No changes to the itinerary are permitted after clients have departed Australia.

Important Notice:

The information contained in this brochure may alter from time to time due to changes that are beyond the control of the operators and their agents. These changes may effect prices, duration of tours, itineraries, contents, etc. Information contained in this brochure has been carefully checked and to the best of our knowledge is correct at the time of going to press. Prices and conditions of travel are subject to change without notice.

Prices:

All prices in this brochure are in Australian Dollars and are current at the time of printing. Selling prices for our products are calculated to include but not limited to: research, brochure preparation, printing and distribution, communication costs, postage, courier fees, bank charges, currency transfers and remuneration to the travel agents. The prices do not imply that same or similar products may or may not be available at a different price if obtained from another source. Prices shown may not be valid during trade fairs, exhibitions and congresses. In the event of exchange rate fluctuations the costs are subject to change without notice. In case of increases in the prices of service beyond our control including fuel surcharges, entrance fees, local taxes etc we reserve the right to adjust prices accordingly at any time up until the delivery of service irrespective if the payment has been received in full or not. Some overseas suppliers might charge a handling fee to supply a particular service. You will be informed about it at the time of booking. Receipt of deposit or full payment signifies your acceptance of the cost of services provided and booking conditions.

Travel Documents:

Travel Documents cannot be issued until full payment is received and will be available no later than 14 days prior to departure. All documents for bookings under $2000 will be available in electronic format only. For last minute bookings paid less than 14 days prior to client’s departure, the documents will be provided in electronic format regardless of the value of the services.

Consumers Claims:

Should any difficulties not be resolved with our local operators as they occur and you wish to lodge a claim, this must be made in writing with supporting documentation through your travel agent and within 30 days of completion of our services. No claim received outside this period will be considered. No refund is given where services have been cancelled or not utilised after departure from Australia. Greece and Mediterranean Travel Centre Pty Ltd does not authorise the employee of any overseas supplier to promise refunds to clients on our behalf.

Cancellation Fees:

Cancellation charges are in addition to any charges applied by your travel agent and calculated according to the number of days prior to commencement of travel: Ferry Tickets: All ferry tickets are not refundable once paid in full regardless of date of cancellation. Other Services: • More than 45 days prior to first date of service - Loss of deposit (minimum A$300 per person) • From 45 to 21 days prior to first date of service - 50% of the total price of the services • Less than 21 days prior to first date of service - No refund. Certain products might be subject to additional cancellation fees in excess of the above. This will be advised at the time your reservation is confirmed.Travel insurance is strongly recommended for all bookings.

Brochure Content:

Rooms and scenes shown are representative of those featured in various programs but are not necessarily supplied or visited. Hotel locations on maps are a guide only as maps are not to scale. Hotel gradings are those suggested by relevant local authorities or our representatives and may vary from Tourist Office gradings. The quality of hotels overseas may differ from Australian standards. In general terms rooms can be smaller and fairly basic, particularly those in the lower categories. If you prefer a superior degree of comfort, please select a higher category of accommodation. Specific bedding arrangements can be requested but cannot be confirmed or guaranteed. Due to seasonal availability it may be necessary to substitute a hotel advertised with similar category. Sometimes facilities including air conditioning or pool will not be operational. If for reasons beyond our control will not operate, our local representative will endeavour to arrange alternative tour for you, which may incur additional charges at the time of service.

Company Liability: